Establishing good communication practices as a leader of an organization is a priority for your company culture because you want your team to be highly informed and trust what is being told to them. How your employees experience the culture of your company is how they convey that very culture to the public.
Here are 5 best practices for good communication to help your company culture:
Frequent communication creates trust between colleagues. Establish regular staff meetings so team members have a structured time to receive and share what is going on within the organization. Exchange email throughout the week with updates and encourage feedback. Solutions are often found quicker when feedback becomes a priority.
Communicate changes that will be made before they are implemented
No one likes to be surprised. Especially when changes are made. It is imperative for employees to feel they are part of the team. Crush any opportunity of a rumor mill by being forthcoming in all change. Explain, in person if possible, what changes are going to be made and why they are necessary. Explanations such as these are beneficial in creating certainty in the organization which in turn will be passed on to clientele.
It is common for leadership in most organizations to have regularly scheduled strategy sessions. This is done to establish vision for the group and what the next steps are for implementation. Once these visions, strategies and steps are decided upon share them with the next level of team members. The sooner this is shared the sooner the buy in of the employees for the future is validated and can be imparted to the public.
Communicating recognition is important to company culture because employees who are recognized are employees who are retained. Not only is retention impacted by making sure deserving individuals are pointed out. It also creates an atmosphere of employee engagement. Interacting with those who are well deserving of a “good job” by simply writing a handwritten card of thanks, sending an appreciative email, or publicly acknowledging their efforts shows their importance to the team.
Communicate community involvement
Everyone loves to be part of something for the greater good. Establish a relationship with a charitable organization in your community that your employees can be involved in. Encourage and support that involvement by giving them time off from work to support goodwill.
Good communication maintains transparency in the workplace, establishes trust, and boosts morale amongst the employees which is a recipe for good company culture. How are you, as the leader, integrating good communication in your organization?
For more company culture resources, sign up for Tony’s Monday Morning Coaching Memo.