Better Than Before Episode 211: Deep Dive into Leadership Columbia 2019

Our podcast is designed to provide you with top business insights, fresh perspectives from world class guests, and the tools you need to lead better than before. In this episode, Tony Richards talks with the Co-chairs of this year’s Leadership Columbia on the impact leadership programs have on individuals and businesses in the community.

Segment 1: Tony Richards discusses thoughts on growth with producer Bill Foster

01:00 – Welcome to Better Than Before

02:00 – The Challenger Disaster

05:30 – Quick Hit Growth Thought

Segment 2: Leadership Columbia Co-chairs, Marsha Carter and David Whelan, join us as today’s featured guests

10:00 – Guest Background

14:00 – Benefits of Leadership Columbia

17:30 – 2019 Curriculum and Program Activities

26:00 – Graduation Day

29:00 – Tony’s Lightning Leadership Questions

Segment 3: Leadership Lesson: Game-Changing Moves

38:00 – The One Thing

41:30 – Structure Follows Strategy

45:00 – The Customer Experience

What is your game-changing move for your organization right now? #BetterThanBefore

Guest Information

Marsha Carteris Vice President and General Manager of Shelter Life Insurance Company. Marsha joined Shelter Insurance Companies in 1998 as a sales Agent in Colorado Springs, CO and was appointed to her current role as Vice President and General Manager of Shelter Life Insurance Company in early 2016. Prior to her career with Shelter Insurance Companies, Marsha gained experience in the insurance industry through her father’s Independent Insurance Agency while growing up in Southwest Kansas.

David Whelanis Vice President, retail banking manager at Commerce Bank for the Central Missouri and Hannibal region. Whelan has almost 30 years of banking experience, 15 of which have been with Commerce Bank. He is Missouri born and raised, graduating from Truman State University with a B.A. in Business/Corporate Communications. 


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Better than Before is hosted by Tony Richards and produced by Clear Vision Development Group. Our staff includes William Foster and Whitney Coker. You can subscribe or leave a review for Better than Before on Apple Podcasts, Spotify, Stitcher, and iHeartRadio. If you have a leadership question you would like answered on the show, email us at

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