Tony Richards
Making Connections Improves Your Mood
Psychologists agree: if you want to be happier, spend time with other people. Although there’s no doubt there are some of us who need...
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Tony Richards
- Mar 25, 2016
- 1 min
You Can’t Assume They Understand
Leaders get tired. Leaders get bored. You’ve delivered the core message to the troops over and over. You keep talking the Core Ideology....
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Tony Richards
- Mar 13, 2016
- 3 min
How To Get People Moving On An Idea
My new clients love to tell me their organization is different. They feel it is necessary to get me educated up front on their industry....
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Tony Richards
- Feb 6, 2016
- 1 min
Why Am I Talking?
Some folks just like to hear themselves talk. Other people don’t have that much awareness about it. They are not even aware they are...
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Tony Richards
- Jan 29, 2016
- 2 min
Inspiration Works Better Than Manipulation
Believe it or not, many people do not look forward to going to work. How can unenergized and disengaged employees offer terrific customer...
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Tony Richards
- Mar 22, 2015
- 2 min
Reduce Complexity By Making It Simple
Knowledge has never been easier to access. We all have many ways and opportunities to increase our I.Q. While we do that, we realize...
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Tony Richards
- Jan 23, 2015
- 5 min
Leadership & Business Growth Books for January 2015
Here are our top picks for the best leadership & business books for January 2015 Driven To Distraction At Work: How To Focus & Be More...
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Tony Richards
- May 6, 2014
- 2 min
Anticipated Pleasure
Emotions are powerful. We have to constantly remind ourselves that people are people and not machines. Especially when they don’t behave...
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Tony Richards
- Feb 26, 2014
- 1 min
Listening To Customer Interactions
You should at random times pay attention to every possible conversation that happens during the entire process that your customers pass...
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Tony Richards
- Oct 29, 2013
- 2 min
The Benefits of Feedback
There Are All Kinds Of Feedback Benefits. What does feedback do for us? It opens up conversation and shuts down closed off areas between...
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