Psychologists agree: if you want to be happier, spend time with other people. Although there’s no doubt there are some of us who need...

Leaders get tired. Leaders get bored. You’ve delivered the core message to the troops over and over. You keep talking the Core Ideology....

My new clients love to tell me their organization is different. They feel it is necessary to get me educated up front on their industry....

Some folks just like to hear themselves talk. Other people don’t have that much awareness about it. They are not even aware they are...

Believe it or not, many people do not look forward to going to work. How can unenergized and disengaged employees offer terrific customer...

Knowledge has never been easier to access. We all have many ways and opportunities to increase our I.Q. While we do that, we realize...

Here are our top picks for the best leadership & business books for January 2015 Driven To Distraction At Work: How To Focus & Be More...

Emotions are powerful. We have to constantly remind ourselves that people are people and not machines. Especially when they don’t behave...

You should at random times pay attention to every possible conversation that happens during the entire process that your customers pass...

There Are All Kinds Of Feedback Benefits. What does feedback do for us? It opens up conversation and shuts down closed off areas between...